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What are the storage plan limits and prices?

Loophole offers four storage plans to fit different needs - from individuals managing a few documents to businesses handling large file collections.


Storage Plan Options

Free Plan

Storage Limit: 1GB
Monthly Cost: $0

The Free Plan is included with every Loophole account at no additional charge. It's perfect for users who only need to store a handful of important documents, images, or small files.


Basic Plan

Storage Limit: 50GB
Monthly Cost: $10.00/month

The Basic Plan provides plenty of space for personal use - storing hundreds of documents, photos, and other files without worrying about running out of room.


Pro Plan

Storage Limit: 200GB
Monthly Cost: $25.00/month

The Pro Plan is designed for power users who need substantial storage for extensive file collections, business documents, or media files.


Business Plan

Storage Limit: 500GB
Monthly Cost: $40.00/month

The Business Plan offers maximum storage capacity for businesses, teams, or users managing large volumes of files across multiple projects or cases.


How Storage Billing Works

Automatic Monthly Billing

Storage plan fees are automatically deducted from your Available Credit Balance each month:

  • Your billing date is set when you first upgrade to a paid storage plan

  • Charges recur on the same day each month (ex: if you upgrade on the 15th, you'll be billed on the 15th of each subsequent month, until canceled)

  • If your billing date falls on a day that doesn't exist in a given month (ex: January 31st → February has no 31st), billing moves to the 1st of the following month

Insufficient Balance

If your Available Credit Balance is too low to cover your storage renewal:

  • If your stored files are within the free tier limit (1GB), your plan will be automatically downgraded to Free 1GB and you'll receive an email notification. Your existing files remain safe and accessible, but you won't be able to upload new files beyond the 1GB limit until you upgrade again.

  • If your stored files exceed 1GB, your account will be frozen until you add sufficient funds. Your existing files remain secure and will not be deleted*, but you won't be able to access most Loophole features until the balance is resolved.


Checking Your Storage Usage

You can view your current storage usage at any time on your Files page.

The storage meter shows:

  • How much storage you've used

  • Your current plan's total limit

  • Your renewal date (if applicable)


Upgrading Your Storage Plan

To upgrade your storage plan:

  1. Go to your Files page

  2. Look for the storage meter above the 'Upload File' button

  3. Click the storage meter

  4. Select your desired plan

  5. Review the billing details and confirmation

  6. Confirm your upgrade

Important: You must have sufficient funds in your Available Credit Balance to upgrade. If needed, you can add funds before completing the upgrade.


Downgrading Your Storage Plan

To downgrade your storage plan:

  1. Go to your Files page

  2. Look for the storage meter above the 'Upload File' button

  3. Click the storage meter

  4. Select your desired plan

  5. Review the billing details and confirmation

  6. Confirm your downgrade

Note: Before downgrading, make sure your current file usage fits within the new plan's limit. You may need to delete files before downgrading is possible. Downgrades go into effect immediately.

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