Activity Logs track major actions on your Loophole account - giving you a clear timeline of what happened, when it happened, and from which IP address.
Think of it as your account's security camera. If something changes, you'll see it here.
What gets logged?
Activity Logs capture important account events across different areas of Loophole:
Files
Uploaded {file_type} file "{file_name}" - When you upload a new file
Deleted {file_type} file "{file_name}" - When you delete a file
Storage upgrade/downgrade - When you change your storage plan
Note: Detailed file history (edits, renames, business associations) lives on each individual file - not in Activity Logs.
World (Directory)
Created new {entry_type} entry in world: {name} - When you add a Person, Business, Pet, Vehicle, Asset, or Property
Deleted {entry_type} entry in world: {name} - When you remove an entry
Note: Individual entry updates (phone changes, address edits, etc.) are tracked on each directory entry - not in Activity Logs.
Search & Prompts
Search submissions - When you use the main search
Appeal submissions - When you appeal a "Not Supported" decision
Account Settings
Name change requested - When you request to change your name (requires admin approval)
Name change approved/rejected - Admin decision on your name change request
Time zone changed - When you update your preferred time zone
Referral program activated - When you activate your referral code
Credentials & Security
Credential added - When you store new login credentials for services
Credential updated - When you edit stored credentials
Credential deleted - When you remove stored credentials
Email account connected/disconnected - When you link or unlink email accounts
Your AI Training
AI training data deleted - When you delete all your training answers
AI training answer deleted - When you delete a specific answer
AI training answer edited - When you edit a training answer
Quotes
Quote declined - When you decline a quote
Quote expired - When a quote reaches its expiration date (automatic)
Quote auto-deleted - When an expired/declined quote is automatically removed (automatic)
Quote context updated - When you add additional information to a quote
Where to find your Activity Logs
What you'll see
Each log entry shows three key pieces of information:
Date/Time - Displayed in your preferred time zone (set in Settings → Preferences). All times shown in Mountain Time (or your selected zone).
Activity - What happened, in plain language with specific details
IP Address - Where the action came from
Entries from your current IP are labeled "Your current IP" in green for easy identification
System and admin actions (like auto-deletions, approvals) show no IP address for privacy
How long are logs kept?
Activity Logs are automatically deleted after 30 days.
This keeps your dashboard clean and ensures logs don't accumulate indefinitely. If you need a permanent record of something, download or screenshot it before the 30-day window expires.
Who can see my Activity Logs?
You - Always visible in your account
Loophole Support - Can access logs when assisting with your account
Loophole AI - Can reference logs when helping you troubleshoot or track activity
Your Activity Logs are private and never shared with third parties.
Activity Logs give you:
Security awareness - Spot unusual activity or unauthorized access by checking IP addresses
Change tracking - See exactly what changed and when across your entire account
Troubleshooting - Reference past actions when something isn't working as expected
Accountability - Know exactly what happened on your account, whether you did it or we did
If you see something unexpected in your logs - especially from an unfamiliar IP address - contact support immediately.
What Activity Logs DON'T show
To keep Activity Logs focused on major events, detailed activity for individual items is tracked separately:
File-specific actions (renames, notes, business associations) - View these on each file's individual history. You can also see these in the Files Logs tab
World entry updates (phone changes, address edits) - View these on each directory item's individual logs. You can also see these in the World Logs tab
Login history/attempts - See these in the Login History tab (separate from Activity Logs)
Credit transactions - See these in the Transaction Logs tab