Loophole accounts move through specific status stages depending on your signup, payment, and review progress. Here's what each status means and what you can (or can't) do at that stage:
1. Waitlist
You signed up, but haven’t added minimum required funds to your balance.
You can browse the platform with less restrictions
You can submit a prompt to see if your case is eligible
You can request limited custom quotes
You cannot accept any quotes or use AI Solutions
You cannot upload files or use 'Your AI'
No fees have been charged
2. Pending
You added $500 minimum to your balance, and your account is under review.
Your payment is held in your available account balance, but not yet used
Our team is reviewing your identity, intent, and use case fit
You’ll be notified if approved or declined (typically within 1–3 business days)
3. Active
You’ve been approved - your account is live and usable.
You can access all eligible services
Your first monthly fee is charged automatically
Your $500 deposit becomes available as a usable balance
You must maintain a positive balance in your account to stay active
4. Frozen
Your account has been temporarily disabled due to payment issues.
This usually happens when your available balance is $0
You can’t run tools or submit new Problems
To reactivate, add funds and request reactivation from support
5. Locked
Your account has been locked due to a policy or security issue.
You can not log in
No access to Loophole tools or services
This may be due to suspicious activity, duplicate accounts, policy violations, or other security concerns
You may or may not receive an email with specific details
To request an appeal: Contact Security [at] Loophole (dot) com from the email address on file. Each case is reviewed individually, and unlocking is handled on a case-by-case basis.
6. Flagged
Your account has been automatically flagged by our AI security system for review.
This status is triggered automatically when AI detects potential policy violations, suspicious patterns, or unusual activity
Common triggers include: attempted prompt engineering, repeated policy boundary testing, automated abuse patterns, or behavior that suggests malicious intent
You cannot log in while your account is flagged
All services and tools are temporarily inaccessible
An administrator will manually review your account activity (typically within 24 hours)
You may or may not receive an email explaining the specific flag reason
Your account status will either be:
Restored to your previous status (Active, Pending, etc.) if the review finds no issues
Moved to Locked if policy violations are confirmed
Declined/Refunded if you were in Pending status
To provide context: Contact Hi [at] Loophole (dot) com from your registered email address. Include any relevant details that may help clarify the situation.
Note: Flagged status is a protective measure, not an automatic ban. Many flagged accounts are restored after manual review confirms legitimate use.
What if I don’t know my status?
Your current status will always appear on your homepage dashboard. If something seems off, email Hi [at] Loophole (dot) com and we’ll confirm it for you.