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Is my available account balance refundable?

Updated over 3 months ago

No - your account balance is not refundable, and if you delete your account, your remaining balance will be permanently lost.


What is an account balance?

Your available balance may include:

  • Credits you purchased

  • Promotional credits issued by Loophole

  • Refunds applied to your account as credit

These funds can be used toward:

  • Any Loophole service (including AI Solutions and Custom Solutions)

  • Loophole AI & Tool Actions

  • Your monthly account subscription fee

  • Add-ons like storage upgrades or additional business locations


Why it’s not refundable

Account balances are treated as pre-paid platform credit. They are:

  • Locked to your active account

  • Not transferable

  • Not eligible for cash withdrawal or refund to your payment method

This policy is outlined in our Terms and Conditions and ensures we maintain fairness, prevent misuse, and meet compliance requirements.


What happens if I delete my account?

If you permanently delete your Loophole account:

  • All of your data is wiped

  • All World entries, Problems, and Files are removed

  • Any remaining balance is forfeited and cannot be restored

Deletion is permanent and cannot be reversed - even if you return later.


Bottom line

Your balance is yours to use - but it’s not refundable, and it doesn’t survive account deletion. If you're unsure, keep your account active until you're ready to use your remaining credits.

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