You can upload images, documents, and videos directly to your Loophole account by texting them to Loophole. Files appear in your account within seconds - no need to open a browser or log in.
How to upload via text message
1. Get the Loophole file upload phone number
Go to your Files page and click the dropdown arrow next to "Upload Files", then select "Upload via Text Message" to see the file upload phone number.
Tip: Save this number so it's easy for you to send uploads in the future.
2. Send your file(s)
From your registered phone number, send a text message with your file(s) attached. You can send:
A single file
Multiple files (up to 10 in one message)
Files with or without a text message
3. File appears in your account
Your file uploads automatically and appears in your Files list within 15 seconds (typically) or up to 1 minute depending on network conditions.
4. AI processing begins
Just like website uploads, Loophole AI analyzes your file in the background:
Images get descriptive titles and detailed descriptions
Documents get text extraction (OCR)
Videos get transcribed and summarized
Supported file types
Text message uploads support the same file types as website uploads, including:
Images: JPEG, PNG, GIF, WebP, HEIC/HEIF
Documents: PDF, DOCX, DOC
Videos: MP4, MOV, AVI, WebM, MKV
Audio: MP3, WAV, AAC
Note: File size limits depend on your mobile carrier's MMS restrictions. If you can send it via text, we can process it.
Requirements and limitations
Must text from your registered phone number
Your phone number must be on file in your Loophole account
If you text from an unregistered number, the upload will be rejected
Files are automatically associated with the account matching your phone number
Active accounts only
Text message uploads require an Active account status:
Waitlist: Cannot upload via text
Pending: Cannot upload via text
Active: ✓ Can upload via text
Frozen: Cannot upload via text
All uploads are account-level
Files uploaded via text message are always stored at the account level - you cannot associate them with a specific business during upload. You can manually associate them with a business after upload by editing the file.
Processing time
Files typically appear in your account within 10 seconds
Can take up to 1 minute depending on network conditions
AI processing takes an additional 10 seconds to 2 minutes (same as website uploads)
Storage
Text message uploads count toward your storage plan:
Saved at full quality (no compression beyond carrier MMS limits)
File size depends on carrier compression
Counts toward monthly storage limit
Troubleshooting
File didn't appear in my account
Ensure you texted from your registered phone number
Verify your account status is 'Active'
Wait up to 1 minute for upload to complete
Check your phone number is correctly stored in your account settings
Refresh your Files page
"Processing Failed" message
Our system will automatically retry AI processing every 5 minutes. You don't need to stay on the page. If the issue persists for more than 24 hours, contact support.
Need to change my registered phone number
Update your phone number in your account settings. Only the registered phone number can upload files via text message.
Security and privacy
Why must I text from my registered number?
This security measure ensures only you can upload files to your account. Unregistered numbers are automatically rejected - we don't process or store files from unknown numbers.
Can others see my uploaded files?
No. Files uploaded via text message are private to your account, just like website uploads. Only you (and account administrators) can access them.
What if I text by accident?
If you accidentally send a file, simply delete it from your Files page immediately. It's permanently removed from our systems.